Many of our employees are veteran workers who have been with us for a long time, but they have been have been much more considerate of and friendly with the specified skilled workers than we could have imagined, even including staff from other departments. Although our hotel’s hiring criteria are based on N3 of the JLPT, the foreign workers are very proactive about conversing with the Japanese staff in Japanese, and they often enjoy chatting together during their breaks. However, there are occasionally times when they don’t understand instructions in Japanese and we too are learning through trial and error how to communicate with them more effectively.

Specified skilled workers have come to work in Japan with a purpose, and we want to give them work that is rewarding and makes them feel glad to work at our hotel. To that end, we place importance on communicating to them that they are needed and valued. We think all companies that accept specified skilled workers should treat them as indispensable members of their staff, and let them know that they are valued. That will be sure to give them motivation in their work.

THET HTET ZUN

Having studied abroad in Japan, I decided to work at Hotel Saito in order to improve my Japanese skills by working in customer service. When customers praise my Japanese skills or my smile it makes me happy and makes my job worthwhile.

THAW TAR HTUN

To work in Japan, it’s important to learn the basics step by step and just keep trying without giving up. My goal is to use what I have learned at this job to open a laid-back and charming little coffee shop here in Japan, and I’m working my hardest to achieve that goal.