JTB

Project to Provide Comprehensive Support for Acceptance of Foreign Human Resources"Specified Skilled Worker" Manufacture of Food and Beverages Field and the Food Service Industry Field

Introduction of Acceptance ExamplesIntroduction of Acceptance Examples

We would like to introduce companies that accept foreigners with special skills and the voices of foreigners with special skills who are working there.

CASE08Manufacture of food and beverages FieldKosugi Foods Corporation.

We worked together to eliminate anxiety, and today we have become a company that is trusted by everyone.

Corporate Information
  • Business activities: Manufacture and sale of itohiki natto (stringy fermented soybeans)
  • Number of employees: Approx. 100
  • Number of specified skill workers: 4 (Vietnam)

Purpose for Accepting Foreign Human Resources

About 14 years ago, we started accepting technical intern trainees and also started hiring those with specified skills to make up for the shortage of human resources. We work together every day, not only to improve our work skills, but also to make people feel that it is fun to be in Japan and fun to work for this company. Actually, before we began accepting foreign human resources, many employees felt uneasy due to the language barrier, and some of them were against accepting them.


However, those fears and misunderstandings were quickly dispelled when they started working with them and learned how skilled they were, and now all of our employees trust their abilities. Last year, there was a delay in the entry of foreign human resources hired before the COVID-19 pandemic, which caused difficulties for them as well. Since they were in the food manufacturing industry, we asked them to stay in the dormitory for a month after Japan's quarantine period ended, but we tried to keep in touch with them every day via messaging apps so that they would not be isolated.

Working and living conditions of foreign human resources

Foreigners with specified skills are primarily in charge of the natto filling process, as well as the packaging process. In addition to operating the machinery, some employees have been entrusted with the inspection of products, which requires in-house qualifications. Inspection work is an important part of the process, and consists of checking that the sauce and mustard are in place inside the pack and that the contents match the outer packaging. Since our company's strength lies in small-lot production of a wide variety of products, we need to learn about 30 different products in order to qualify for inspection work. Mr. Tien, a foreigner with specified skills, has passed the qualifications and checks our products even more strictly than our Japanese employees.


In the dormitory, foreign workers from different countries help and teach each other. At first, we were worried that political conflicts between countries might affect them, but our fears were unfounded. They do their best to communicate with each other in Japanese, which they still haven't mastered completely, and have built a very good relationship.

Follow-up system

In order to communicate with foreign workers, we hold workshops where they teach Japanese employees the language of their home country. Although they're called "workshops," their actual purpose is not to learn the language, but to understand the situation of the other countries and to have a good time through lively conversations. The foreign workers who play the role of teachers are also happy to have us learn the language of their country, so we would like to continue holding these workshops in the future. We also deepen mutual understanding through volunteer cleanup activities, barbecues and other company events (*We are not currently implementing these in order to prevent the spread of the COVID-19 infections).


In terms of operations, we are working to promote the acquisition of in-house qualifications and are also considering having our employees obtain other official qualifications. We will continue supporting them to learn various skills and grow into employees who can take responsibility for their work on their own.

Interview with a specified skilled worker

I have obtained the in-house qualifications, and I want to be able to do my current job perfectly.

Nguyen Minh Tien

I came to Japan from Vietnam as a technical intern trainee in 2015 and have been working at Kosugi Foods as a specified skilled worker since May 2020. The in-house qualifications for inspection work included both departmental and technical exams, and I studied in the dormitory after work in order to pass them. There were many different products, and I had a hard time remembering their names, but I did my best with the help of the Japanese people around me. Recently, I've also been focusing on studying kanji characters. My initial goal is to be able to do the work that I am entrusted with perfectly.

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(excluding weekends, holidays, and the New Year holiday period)